Starting an Estate Agents Business

Filed Under (Estate Agents) by admin on 31-03-2010

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The Estate Agent business is basically about helping other people buy & sell their properties. But even in this field you do get a lot specialization. Some estate agents focus purely on commercial properties, other on the lower end of the residential market whilst a few focus purely on the expensive luxury end.

Generally speaking what you choose to specialise in is often dictated by who / what you know and the location you have chosen for your estate agents business.

This business is all about communication. How you interact between the seller and purchaser can make or break a deal. You will also need the ability to do large mental calculations and think quickly on your feet.

The seller’s requirements are that the property is marketed quickly and the best price is achieved with the minimum of hassle. For this service, clients will pay the estate agent a commission around 0.5% to 1.5% of the sales price achieved. This percentage is often dictated by the competitive forces in your area.

You will be required to have intimate knowledge of your local market place so that you can give your clients a ball park figure that is likely to be achieved for their property. Depending on market conditions you can then advice your customer whether they should market the property at “offers over” or at a “fixed price.”

The buyers on the other hand want the estate agent to help them find the ideal property for their requirements at the lowest possible price. Often they will not have the time to scour the market place and this is where a really good estate agent can score really well, by sourcing the ideal property quickly, arranging viewing times and helping in negotiations once the right property has been found.

There are also additional services that can be offered like conveyancing, insurance & finance. Some of the best estate agents offer a complete one stop service and can handle everything from putting the property on the market, to finding a suitable buyer, arranging a survey report and helping the buyer secure funding to buy the property.

If you get frustrated easily then this is definitely not the business for you. All sorts of problems can occur that make life difficult for an estate agent. The seller might take the property of the market at the last minute even though you have met all their requirements. The buyer might not be able to raise funding even after all the paperwork has been completed. Sometimes the sellers and buyers can only complete the sale after their respective properties have been sold!

Hours can be long and arduous as in many cases viewing can only be done in the evenings and weekends. Most people that are in the market for buying or selling a property are usually either in paid employment or running their own business. They will often need to be met out with normal working hours to secure a deal.

There are several estate agent franchise models available. When buying an estate agent franchise it is important that you choose a well known brand that has already achieved public recognition. Check out their property portal and make sure that it is easy to use. Make sure that you have an exclusive territory in which to operate your business and speak to existing franchisees to see how profitable the business model really is.

The property market can be highly unpredictable. Within 6 months conditions can change dramatically from being a buyers market to a sellers market. Seasonal fluctuations also serve to confuse the issue. The worst time to start marketing a property is before Christmas and in the beginning of the New Year.

People will always need a property to live in and this business can be highly lucrative for the right person with good people skills and the ability to work hard. When market conditions are right, an astute person can make decent money in this business.

Source by Nazir Daud

Tips to Start Your Own E Business

Filed Under (e-Business) by admin on 31-03-2010

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Are you part of the crowd looking for tips to start your own e business? There certainly are many looking and many offering a number of solutions. Let’s take a quick look at some simple tips to start your own e business.

Contrary to what it may seem when you start searching for an online business, there really are not that many “unique” choices. Not much different that if you drive down main street in any town. There are a limited number of business ideas. Many different vendors, but the business models are not that many.

When trying to start online, there are some simple tips to help point you in the direction of success:

1. Marketing: this is the corner stone and foundation to any online business. There is not much need in finding a product or service to sell if you are not able to drive traffic to that business. Learning how to market online properly is by far the most critical step to starting your online business. Finding the right education program is critical and we will talk more about that later.

2. Your mindset and attitude are also vital to your success. I have seen many people fail online and most of them fail right from the start. Why is that? Well, if they have the ambition to stick it out and work at it, they will succeed, thus most fail early and give up. Like any business, an online home business is work and takes time and effort.

3. The top tip to start your own e business has to be “keywords”. Anyone that tells you that keywords are not the starting point for any marketing campaign online is not telling you the truth. I wish I could educate you on keywords in this brief article, but it’s a large topic. It’s easy to master once you understand some very basic things, but again, it does take work.

With the above three tips to start you own e business, you should be well on your way to finding what is right for you to create your online home business or to market your existing brick and mortar business. The most challenging this is getting the right education on the tips and other strategies. If it was drop dead simple, everyone would have mastered it and the internet would be swamped. It’s simple, but not easy as it takes work and the right program.

Source by Larry Cornell

Tips to Build a Successful Consulting Engineering Firm

Filed Under (Engineering) by admin on 31-03-2010

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Many of these firms know who their paymasters are. They had been able to develop very excellent working relationship with their clients that make them kept returning with more assignments. Even though they have excellent working relationships, they always clarify the scopes of works required right from the beginning of the project.

This is very important as many clients have high expectation towards their consulting engineers. It is alright to be frank with them as to what you could or could not do. If certain projects or assignments are beyond your capability, you should acknowledge your own shortcomings and advice them to employ other experts. Many said that “honesty is the best policy”, and this advice still stands today.

You may end up losing the project to another engineering consultant firm, but it is still better than to secure the job but unable to perform. Many customers appreciate your frankness and openness and would likely return to you for other projects. You also avoid the risk of being entangled in law suit filed by the client.

When you first submit your proposal to a potential client, be as clear as possible about your scopes of work. You should always be affirmative in describing to the client on why he should engage you instead of other engineers. Present clearly the benefits of engaging you versus the cost.

Some consulting engineers also committed the mistakes of spending too much time trying to convince a prospect client. However, there are no fixed rules on how much effort you should spend. Just stick to your business sense and let your intuition guide you.

There are also many engineers who established their own consulting engineering firm thinking that they no longer need to work for somebody else. This is wrong. In fact, instead of just working for one boss previously, you will now have many “bosses” as all your clients are your paymasters.

You may need to work twice as hard but always bear in mind that whatever effort that you have put into your own firm, one day you will enjoy the fruit of your own labour. It may take many years before you can see your business prosper, but the satisfaction gained from building an enterprise by itself is already a satisfying process.

Practicing engineering consultancy is a lifelong process and you should constantly upgrade yourself. This is called continuing professional development. Otherwise, you may find that other business could easily overtake you.

Source by Dl Hoh

The Idea of Export Electronics For Business

Filed Under (Electronics) by admin on 31-03-2010

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Export Electronics is an integral part of international business trade. It is because of rapid development in technology that the export business has grown globally. Manufacturers and buyers have easy and reliable access on different aspects of their businesses. Innovations and other changes especially on the export business are very fast. People have to keep themselves informed or else they will lag behind in the competitive world. Methods of conducting business transactions are made effortless by computer based technology. Companies are now able to communicate and disseminate important information in an instant. The automated processes of needed data for both internal and external connection speed up the entire export of electronics business. It is because of this that partners of various companies together with the suppliers are now in constant coordination. They work efficiently to make export electronics industry be known globally.

Customer satisfaction is an important key to success in any field. Export and import electronics industry the same with other companies are in constant search of innovative ways to satisfy their growing market. A big factor of this goes into the research department. People in the team are bound to come up with new ideas to outdo the present one. There is no such thing as stopping to grow especially now that information is a click of a mouse away. Every single bit of data can be communicated and exchanged so quickly. The traditional way of trading goods and services are a thing of the past. Recent electronic communication equipments and devices have totally replaced what is now history. The export electronics industry has come a long way.

There are companies now who offer services to give your import and export electronics business an edge in the world market. It is because of the quick turn over of information that at times even the key players in the export electronics community have difficulty keeping up. Thus the termed ‘outsourcing’ was created. You need not look far in the internet to look for professional services from these people who would serve as your administrative assistants to your forwarding agents. They could very well be a marketing arm to. Let us say you need to export your own electronics products and is concerned about cutting cost among other things, you can always hire the services of a reliable global services company. People who are in this type of industry wouldn’t enter into such a venture if they do not know the ins and outs of the export electronics business. They are more often than not, exposed and experienced bunch of individuals who have the passion for helping the industry of export electronics be a leading and significant figure in the international market.

With an outsourcing arm’s help, you can focus more of your attention to other aspects of your business like the manufacturing process for example. You can delegate other tasks which you think an outsourcing firm can handle. It can even take care of your shipping needs. You can browse on the internet and search for qualified and trusted firms on outsourcing for your export electronics business.

Source by Stella Jones

The Profession of Teaching

Filed Under (Professionals) by admin on 31-03-2010

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If one wants to eat delicious food what should she do? Well the answer is within us all. First, we must decide what we like to eat today. Then we must foresee what is needed to prepare that food. Then we must gather so many items like water, fire, dish spoons cook vegetable and all that we use as ingredients to add the taste and safeguard the health. Then we must prepare to set the table and get together, bring serve the food eaten and after eating we put clean and put order.

Now in a teaching profession or career what shall a person do to teach? First she herself must be educated with high marks and be full of knowledge. She must be trained with methods, content and the efficiency in learning and above all she must shape the personality of her students and collaborate effectively in the process of transformation.

In order to teach effectively she must be expert in art and know to use the modern technology. She must be research minded and watch the latest developments in the society, government and in families.

To be a qualified teacher other than the technical and professional qualifications she needs the refinement of her personality.

The teacher must have a sound health of mind and body. Her vibrations will influence her teacher much more than the content of the knowledge or skill

The teacher must be generous in sharing her knowledge skill and talents. Her teaching must not be a spoon feeding nor a tool to earn private income or illegal earning. But she must be talented, creative and innovative with her students. A teacher without talents is a handicap for the students. So while employing a teacher, the motive should not be out of pity or compassion for her economic security but to assure students growth, development and a strong foundation to face life. The teacher must be vigilant to see that the students are tranquil in learning process as well as in their social interaction.

The teacher is a friend and a accompanying guide. She must not be lazy to provide everything spoon fed solution and avoid its commercialization but she must be a guide that the students may do by themselves under her influential supervision.

The teacher is not in the water tight compartment just to finish her portion, conduct exams and give out results but she must take pain that each and every students progress in life.

A teacher must be popular with magnetic personality to attract the students and the parents, she must be excellent in communication and must use a polished and refined language. She must give a lot of reference work and the project work but without impossible tasks. Student’s performance depends on the Teacher’s personality. If the teacher is loving majority of the children will pass in the exams.

Source by Brian Gibson

Cosmetics Business – Start a Prestigious & High Profit Business

Filed Under (Cosmetics) by admin on 31-03-2010

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Making cosmetics is a multi-billion dollar industry. But you don’t need an expensive laboratory or a university degree to start a successful and high profit cosmetics business. In fact, a cosmetics business can be set up for much less than the cost of many other less profitable ventures.

You’ve probably read many success stories of young entrepreneurs who started out as home-based cosmetic makers and went on to become the names behind some of the most popular and successful cosmetic companies in the beauty industry today.

If you think cosmetic manufacturing requires a sophisticated and expensive laboratory, this is incorrect. This is just one of the common myths you will hear about starting a cosmetics business.

You can start a high profit cosmetics business with basic equipment for low start-up cost. And you don’t need to be a cosmetics chemist — this is another common myth. If you obtain professional cosmetic formulations and manufacturing instructions, you can easily manufacture cosmetics, skin and hair care products of the same quality as leading brand formulations, if not better, without spending three or four years in university studying for a science or chemical engineering degree.

However, to start a profitable and successful cosmetics business it is vital to use only professionally created formulations – not home based recipes. Homemade cosmetic recipes may be suitable for home use, but they are not suitable for retail sale.

Making cosmetics is one of the most profitable businesses on earth — profit margins easily reach 1000%. Products which retail for $50 usually cost between 50c and $3 to make!

However, in order to make these kinds of profits, you must own your cosmetics formulations, so as to be able to manufacture your range of cosmetics yourself.

If you contract a laboratory to manufacture cosmetics for you, much of the profit will go into the pocket of this cosmetic manufacturing company — not yours.

If you own your cosmetic formulations, you will be in control of your business. You will be able to choose your own cosmetic ingredients suppliers, negotiate better deals, formulate your own top quality recipes comparable with any international brand, make any size order you require without the restriction of minimum quantities, etc. When you own the cosmetics formulas, you can even become a private label cosmetics manufacturer.

What are private label cosmetics?

Many businesses — hair, beauty and spa salons, plus many others — are increasingly becoming aware of the value in selling and promoting their own brand products, carrying their own logo on their own label.

Why? Because, when they promote their own brand, they increase customer loyalty to their own products and their own business – not an international company that sells its skincare, haircare and cosmetics formulations in hundreds, if not thousands, of other salons, pharmacies, department stores, etc.

When you establish your own cosmetics business, you can manufacture cosmetics, skincare, haircare and toiletries for other retailers as a private label manufacturer, as well as wholesaling and retailing your own range of cosmetic and beauty products.

Source by Sam Stein

How to Start Your Own Computer Repair Business – Helpful Tips Guide

Filed Under (Computer) by admin on 31-03-2010

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Starting your own computer repair business at home can be a great way to earn some extra income or if you are unemployed, to just earn income. These days with businesses shutting down and others not hiring people, it is very hard to find a job and earn a decent living. The good thing is, if you are knowledgeable in computer repair, networking, or building custom computers, then you could turn your knowledge into cash. Well that sounds good, but you may not know where to even start with creating an at home computer repair business. It is actually pretty easy to do, but requires a lot of time, hard work, and a little bit of money to get started. I will go through the basics that will teach you how to get started and what you will need.

Creating a name and logo

First of all, you can choose to use just your name if you do not want to create a catchy business name. The only thing is that when advertising, you will not seem like a business and it may not look as professional. Sometimes business names appeal more to customers. If you decide to create a name (example: Cool Cats Computer Repair), then you will need to register for a DBA (doing business as). Registering a DBA for your business name makes it so that you legally have that exact name in your area and so that someone else cannot take the name. It is also helpful for when you want to open a business savings/checking account and want to use your registered name. This way when a customer wants to pay you, they can write their check payable to your business name. A DBA is very cheap and doesn’t take long at all to get. I paid $15 for mine, filled out a 1 page form, and it was done the first day. Easy and very well worth the $15. Plus “Cool Cats Computer Repair” sounds better than saying “John Smith”.

A logo isn’t required but is great to have for when you decide to make business cards. Something simple, clean, and creative to give your business name an image. Once it gets passed around enough, people will recognize your business just by the logo. You can either create your own logo or have someone do it for a small cost. There are a lot of logo design websites online that work very well, but if you can do it yourself then I would recommend that. Free is always better.

Equipment and materials needed

When it comes to computer repair, there are a few essential tools that you will need. Not just tools for putting things together, but software tools and business forms. Here is a list of some of the things you should have.

  • Forms – for legal purposes, organizing, providing receipts, and keeping track of your customers. Forms such as maintenance logs, receipts, contracts, etc. will be needed so that you can keep track of your work and provide a copy to the customer of what has been done. Contracts are a great way to stay legally safe when it comes to repairing or building computers. You do not want to be at fault for damages you didn’t even cause. You can choose to type up a variety of forms yourself, get ideas from others online and make your own, or purchase kits. I chose to purchase the Computer Business Kit from Technibble.com because it includes every form you need, saves you a TON of time, and is priced reasonably at $49.
  • Tool kit – these are necessary for removing and adding hardware and other various parts within a computer. There is a wide variety of tool kits, and they all are about the same except for some include more tools. So depending on how in depth you are going to go with computer repair, the kits will vary. They all include a nice carrying case to make it portable. Tool kits start out at around $10 on Amazon. Great investment for any computer repair business.
  • Business cards – you will need business cards to hand out to your customers and to use for advertising purposes. Be sure to include your business name, brief description, contact number, website, e-mail, and any other information you think would be useful for the customer. This is where your logo is needed. Make sure you add it to the business card. I prefer Vista Print for making business cards online because it saves you the time, paper, and ink. Plus the prices are reasonable and you will receive them in the mail quickly.
  • Software – when showing up to a customer’s house, you cannot go unprepared because it will kill your business quickly. What I recommend is to create a CD that includes software tools used for fixing problems and other helpful files. Put these on a CD-R and NOT a DVD-R disc because you never know if the customer has an old computer without a DVD drive. Keep the files on the CD organized so that you can quickly find what you are looking for. I create different folders for the types of tools, such as Anti-Spyware, Anti-Virus, etc. Be sure that your tools are legal and are compatible with all Windows Operating Systems. Tools that will be useful are Anti-Virus, Anti-Spyware, System Utilities, Registry Cleaners, Drivers, Windows Service Packs, and any other helpful software. You can go to Downloads.com and browse through the categories to find freeware you want to use.
  • Optional but handy tools – Laptop computer for storing all of your software, customer information, and forms. Although a laptop isn’t required, it is useful if you need to get on the internet to download drivers/software or if you need information/files off it. External drive/USB drive will be useful to transfer files between computers, or you can use these to store software and tools. Blank CDs/DVDs, just in case you need to burn some files and give them to a customer.

Advertising

Advertising is one of the most important steps when it comes to starting a computer repair business. You need to get customers but at the same time you need to save on spending, so these are the best and cheapest ways to advertise.

  • Local newspaper – you can put an ad in your local newspaper and have it run for a few days or a few weeks. Prices vary depending on the newspaper, but some of them will work out a deal with you if you advertise for a long time period. I have seen ads start at $10 a day but go up to $30 per day. Call your local newspapers and get some price quotes. Keep your ad short, descriptive, and DON’T forget your phone number.
  • Craigslist.org is a great free classifieds website that gets large amounts of visits per day. Place your ad in the Services/Computers section and explain what you are doing, the price rates, and how to be contacted.
  • Local bulletin boards – place fliers or business cards at bulletin boards in your local towns/cities. These boards can usually be found at town halls, grocery stores, gas stations, post offices, laundry mats, and lots of other places.
  • Hand out business cards – carry business cards in your wallet so that every time you meet a potential customer you can just pull one out and hand it to them. Leave a business card with your customer after the job is done, and tell them if they’ve found your services helpful to please recommend you to their friends/family.
  • Word of mouth – the best way to get your name out there is to tell everyone you know. Tell your friends, family, Facebook friends, and anyone else you know so that they will spread the word around for you. You will be surprised as to how many customers you can get just by word of mouth and not spending a single penny.

A few extra tips

  • The basics have pretty much been covered but there are a few more helpful tips that I would use if you are interested in starting a computer repair business.
  • Know your competition and do some research on your local computer repair businesses if there are some already in your area. Check out their prices, services, return policies, and everything else. This will give you an idea as to what you should charge (keep it below the competition’s prices) and what you should offer your customers. Plus you may think of ways to improve your business just by looking at their website.
  • Creating a website will give you a professional look, provide you with more customers, give you more advertising opportunities, and make it easier for customers to get information on your business and prices.
  • If your area already has a lot of repair businesses, then it will be harder for you to generate customers. That doesn’t mean it is impossible and you shouldn’t at least try. Make your business stand out from the others by creating an attractive name, affordable prices, more services, and a better personal experience for your customers.
  • Remember that it is about your customers and making them happy. If you treat your customers badly or simply just want money and do not give them a friendly experience, then you will lose those customers. Be yourself but professional so that the customer feels comfortable with having you work on their computer. Without happy customers, you will have a business going nowhere soon.
  • Stay in control, organized, and treat this as if you were running a large business because some day it may turn into one.

Source by Brian Boyer

Live Receptionist Answering Services – Helping Your Business

Filed Under (Biz services) by admin on 31-03-2010

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If your company is in the process of trying to improve sales and productivity, a live receptionist answering service may serve as the perfect solution. These services provide your business the extra time necessary to take care of small responsibilities that would not ordinarily get solved due to high incoming call volumes. Managing a variety of projects can result in neglect to phone lines, and with calls coming in at all hours, it’s hard to handle all of them properly and not miss any important opportunities with potential clients. This article offers information as well as a helpful case study on live receptionist answering-services and the ways they can improve your business.

When clients and customers call in, they expect to get in touch with a live person to provide them with specific knowledge and answers. More then half of the time, automated services or message machines result in customers hanging up the phone and reaching out to better service, sometimes one of your competitors.

A Live Receptionist Answering-Service serves as an administrative assistant-a direct extension of your business to provide customers and potential clients with a sense of security that they are receiving efficient, friendly responses. When all calls are managed, answered, and successfully redirected, you’ll have time to grow your business and concentrate on productive activities without worrying about losing customers.

Letting your calls go to voicemail is a risk. After identifying your needs, set out to find a live receptionist answering-service that can meet them. Do most of the missed calls you encounter come in after business hours? Or are you in need of a live virtual receptionist at all hours of the day? Based on what’s best for your business, there are live receptionist answering-services to match your needs.

There are many important benefits to hiring a live receptionist answering-service; here’s one case study of how an answering-service helped a bankruptcy lawyer.

One bankruptcy attorney wanted to increase both her client base and the efficiency of her office, but her phone was ringing off the hook. If she wasn’t being constantly interrupted by phone calls, then she risked letting them go to voicemail and losing new client opportunities. Either way the cost to her practice was high, as much of her time was spent listening to voicemails and playing phone tag. This bankruptcy attorney needed an effective 24/7 live receptionist answering-service solution, one capable of scheduling appointments for new client consults, paperwork signing, and other follow up meetings. Additionally, she receptionists to direct clients to arrive at appointments prepared with the necessary paperwork, confirm appointments a day in advance, transfer court calls directly to her, and take messages for ‘creditor’ calls. Live receptionist answering services provided her will these capabilities. And the end result? Her practice has tripled, advertising dollars are not going to waste, and her practice is running with increased efficiency.

Find out more information on live receptionist answering services and what they can do for your business, whether you’re a lawyer, doctor, or medical professional.

Source by E. Ronchetti

How to Run a Construction Company

Filed Under (Construction) by admin on 31-03-2010

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There are three separate entities that a construction company has to satisfy in order to remain in business for an extended period of time. Licensing by the state, county and city can be the first hurdle the construction company must conquer. There are licensing test that must be taken and passed in order to get the license to operate. When this is acquired, the insurance that most clients will demand you have can be obtained to cover the job liability. Having the license will also allow bidding on jobs and doing subcontracting work.

Subcontracting work is the second entity that needs to be satisfied. A general contractor on a project will contract work to qualified businesses based on licensing, reputation and price. The better the general contractor, the better the jobs that can be found this way. Solid general contractors are better to work for as their checks should be delivered on time and will clear the bank. If you are new to the contracting business, make sure you ask around about any general contractor you are thinking of working for or with. Some big companies have lousy pay practices and can put a small contractor in a world of hurt very quickly.

The third entity to satisfy is the final customer. Some contractors will only work for the final customer as these are the payers for the job, and the terms can be ironed out, completed and the check will be paid. There is no middleman in the way, like there can be with a general contractor.

1. Employees you can count on

Solid construction companies with excellent reputations have people working for them that are very good at what they do, are great with the customer and finish the job as agreed or earlier. If they are well treated by the owner of the business, they will always go the extra mile for the boss. Respect and trust are a two way street. Good employees demand it and good employers will make sure it is part of the operating plan of the business. If you lose your quality people, you will suffer on the job and could end up out of business. Some owners just cannot seem to get this idea through their thick head. But the proof is just watch the construction companies with good reputations and see how their people act on the job. They are pros and do the work with skill and expertise. There is an obvious respect between the owner and his people. If you ask around it becomes quite apparent which companies’ people want to work for. Pay is only part of the answer. On site treatment of the employee is also an important element of the job. Mutual respect and trust are a big part of why some companies always have a list of people who want to work for them.

If there is a problem, it should be settled in private. Public dressing down is very poor management by the owner. No one wants to be embarrassed on the job. On the other hand public recognition of a job well done will never be frown on if the owner is sincere in the praise. Skilled, smart employees can make a company stand out and poor employees can quickly ruin a company with the people who hire. This one element of a construction company must be constantly handled in a professional manner and certainly not like a plantation owner.

Hiring experience is never cheap and training new employees has its own cost. Successful companies have come to the conclusion that a mix of both gives the best result. In any hiring agreement, make sure there is a trial period stated and a time certain evaluation date. This lets both parties know that there is a probation period that must be completed.

2. Bidding jobs, carefully to win

A job is up for bid that sounds like it is right up your alley. Make sure all the job details are clear and any questions you have are answered before committing your company. Go over the bid with a find tooth comb to find any math errors or mistakes in entry in the spreadsheet. Let the bid sit for a few hours or days if you can and then look at it again with fresh eyes. If there are obvious contingencies, make sure they are noted as part of the bid. Do not assume that something is understood as common practice. This can get a construction company in financial difficulty very quickly. If there are time constraints, make sure that the contract states how the scheduling will be handled and how it will be agreed upon. Scheduling problems can escalate in a construction job and throw all kinds of plans and money up in the air. If there is a dispute, the way it will be resolved should be included in the bid.

Cover the possibility of rising material costs in the bid. Commodity prices can soar over night and could have a very serious effect on your cost for the job. Construction firms have been damaged when copper prices or fuel prices suddenly go crazy.

3. Office staff and the telephone

Make sure your phone calls are answered in a friendly and professional way. When a possible customer calls in to your business, how they are treated on the phone will make an impression. Poor phone technique can leave a bad impression. Let the staff and those who answer the phone know explicitly how you want the phone answered and then test it yourself to see if it is being put into effect. If a specific staff person is needed to answer a question, try to do it then or let the person calling know how soon an answer will be available. People are willing to wait, usually, if they know that the answer will be coming in a reasonable time frame.

Quality staff work is another sign of a well-run business. Details are the nuts and bolts. These should be handled efficiently and with accuracy. Once a good staff is put in place, the business should seem to run on its own. Compliments will go a long way to keeping it that way.

Conclusions

Constructions companies can be moneymakers and financial disasters. Running a construction company takes planning and careful attention to detail by all involved in bidding a job. Bad bids cost money that could kill the profit for a year or more. The money in any bid is in the details. The secret is to understand the terms of the bid and make sure that is exactly what you are quoting on. Special considerations should be noted and specifically agreed to before accepting a contract.

If there are time constraints or time penalties for the job, make sure you know the details of who sets the constraints and what will happen if there are situations that cannot be foreseen. Scheduling delays are the biggest danger here and who sets the schedule must be spelled out. Your contract should set the time needed to do your job if the job site is ready. Conflicting schedules for your work and another are the problem for the general contractor and should not be held again.

Source by Bill Henthorn

Swimming Pool Builders and Contractors – 5 Reasons So Many Go Out of Business

Filed Under (Builders) by admin on 31-03-2010

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Sadly, many pool builders and contractors have gone out of business these past few years. And although the economy has certainly had its impact, there are many other reasons as to why so many contractors are struggling to keep the doors open. Here are my top 5 reasons contractors go out of business:

#1. Too Cheap:

Just like any other business, swimming pool builders must turn a profit to survive. No profit means no business, which is why so many pool companies, and manufacturers for that matter, are unable to weather this current economic storm. Although there are many factors- such as efficiency, labor, mistake-free work, etc that will dictate the profitability of a job, there will always be unpredictables. But one thing that I’m absolutely sure of is this:

Pool companies that price their pools on the ‘high side’ are, as a whole, still in business.

Having consulted with pool shoppers literally all over the country, I’ve seen this issue of pricing and company longevity come up time and time again. Homeowners will come to me and say something to the sort of, “Marcus, I really like company X and they’ve been in business for a long time and they adhere to everything you’ve suggested as buying guidelines but they’re (5k, 10k, fill in the blank) above the other quote I have.”

My answer to this is always the same:

Listen to your gut, use common sense- there is a reason this company has gotten where it is.
I’ve seen hundreds of pool shoppers with buyer’s remorse simply because they based their decision on the cheapest quote. Such logic is a recipe for disaster.

#2. Stink at Building Pools
Yes, this may sound like an obvious answer but it’s amazing how many people get in the swimming pool industry because they think that installing a pool requires little skill. Huh????? This is especially true in the fiberglass pool industry. Some guy that owns an excavator thinks he’ll naturally make a great pool builder because all he has to do is “Drop the shell in the ground”. I’ve seen this scenario over and over again and it really is one that damages the pool industry. I don’t care what type of pool it is-above ground, vinyl liner, concrete, or fiberglass; there is no such thing as an ‘easy’ pool to install until a builder has repeated the process many times over and over again.

#3 Don’t Travel:
It used to be that pool companies could stay in one city and have enough work to keep them busy. With the housing market explosion the way it was, this is no surprise. But since everything went South in late 2008, pool companies have been presented with an important question: Do we travel out further to ensure we stay busy, or do we hunker down in our small little radius here and hope the phone rings? The reality is that pool companies that have weathered this economic storm aren’t afraid to put gas in their vehicles. I know many pool companies that install inground pools in more than one State, and I say good for these companies for doing what it takes to stay in business.

#4. Don’t educate the consumer
The world we live in has changed drastically over the past few decades, with no change having a greater impact on businesses than our world’s entry into the information age, and more importantly, our dependency on the internet. When I got into the swimming pool industry about 10 years ago, I was amazed at how little information was being provided to consumers on this complex topic. Hence my efforts to change this culture with articles just like this one. Pool companies that don’t take the time to educate their clients are quickly going the way of the dinosaur because they are no longer being recognized as an authority in the industry. Consumers realize that if a business truly takes their trade seriously, they will also be an ample provider of helpful product information and enlightenment.

#5. Jack of all trades, master of none
One of my favorite books of all time is Jim Collins’ “Good to Great”. In his book, Collins analyzes companies that have managed to stay in business for a long, long time all the while leading their industry and becoming one of the best at what they do. In order to become ‘great’, Collins says all businesses must have a ‘hedgehog concept’. To make this a long story short(Sorry, I wish I could explain all about why it’s called the ‘Hedgehog Concept’ here but that would demur this blog way too long.), businesses need to find the one thing they can be the absolute best at, and then do it better than anyone else. When a business understands their hedgehog concept, it allows them to have clear vision and direction, as well as the ability to become truly branded because of their chosen concept.

Source by Marcus Sheridan

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